Privacy Policy

1. Introduction

This Privacy Policy explains how Chasers AI is a brand of Quetru B.V. ("we", "us", "our") collects, uses, shares, and protects your personal data when you use Cubik, our marketing intelligence and automation platform, and visit our website at https://cubik.chasers.ai (collectively, the "Service").

Cubik is designed for business use only. If you are a consumer, please do not use this Service.

We are committed to complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), UK GDPR, California Consumer Privacy Act (CCPA/CPRA), and other relevant laws.

2. Who We Are

Quetru B.V.
Overtonstraat 8, 2024 XK Haarlem, Netherlands
Email: support@chasers.ai

We are the data controller of the information collected through our website and the data processor of customer data ingested through the Cubik platform.

3. Data We Collect

We collect the following types of personal data:

3.1 From Website Visitors:

  • Contact details (e.g., name, email, phone)

  • Device and browser information

  • IP address and geolocation

  • Cookies and analytics data (see Section 10)

3.2 From Cubik Platform Users:

  • Name, email, and business role

  • Login credentials (hashed)

  • Usage data (e.g., logins, feature use)

  • Payment and billing information

3.3 From Connected Platforms (e.g., Google Ads, Meta, TikTok):

  • Ad campaign performance metrics

  • Audience data (e.g., hashed IDs, segment labels)

  • Attribution and clickstream data

4. How We Use Data

We use the data we collect to:

  • Provide and maintain the Cubik platform

  • Authenticate users and manage access

  • Generate marketing insights and reports

  • Analyze usage to improve product features

  • Communicate with users (support, product updates)

  • Process payments and invoices

  • Comply with legal obligations

5. Legal Bases for Processing

We rely on the following legal bases:

  • Performance of a contract (to deliver our services)

  • Legitimate interest (e.g., analytics, fraud prevention)

  • Consent (where required by law)

  • Legal obligation (e.g., tax compliance)

6. Data Sharing and Subprocessors

We do not sell personal data. We share data only with:

  • Subprocessors necessary for service delivery (e.g., AWS, Google Cloud)

  • Payment processors (e.g., Stripe)

  • Analytics and customer support providers

  • Legal and regulatory authorities where required

A full list of subprocessors is available at: https://chasers.ai/subprocessors

7. International Data Transfers

Where data is transferred outside the EEA, UK, or other jurisdictions with adequate protection, we implement:

  • Standard Contractual Clauses (SCCs)

  • UK IDTA or Addendum

  • Other applicable safeguards under law

8. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

Customer Data in Cubik is deleted or returned within 30 days of account termination, unless required by law to retain.

9. Data Subject Rights

You may have the right to:

  • Access your personal data

  • Correct or update your information

  • Request deletion of your data

  • Object to or restrict processing

  • Data portability (where applicable)

  • Lodge a complaint with a supervisory authority

To exercise any of these rights, email: privacy@chasers.ai

10. Cookies and Analytics

We use cookies and similar technologies for:

  • Site functionality

  • Performance analytics (e.g., Google Analytics)

  • Marketing attribution

You can control cookie preferences in your browser. For more info, see our Cookie Policy.

11. Security

We implement appropriate technical and organizational measures to safeguard personal data, including:

  • Encryption in transit and at rest

  • Access controls based on least privilege

  • Audit logging and anomaly detection

12. Children

Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” and notify users where required.

14. Contact Us

If you have questions or concerns about this Privacy Policy, contact:

Email: support@chasers.ai
Postal: Chasers AI (Quetru B.V.), Overtonstraat 8, 2024 XK Haarlem, Netherlands