Privacy Policy
1. Introduction
This Privacy Policy explains how Chasers AI is a brand of Quetru B.V. ("we", "us", "our") collects, uses, shares, and protects your personal data when you use Cubik, our marketing intelligence and automation platform, and visit our website at https://cubik.chasers.ai (collectively, the "Service").
Cubik is designed for business use only. If you are a consumer, please do not use this Service.
We are committed to complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), UK GDPR, California Consumer Privacy Act (CCPA/CPRA), and other relevant laws.
2. Who We Are
Quetru B.V.
Overtonstraat 8, 2024 XK Haarlem, Netherlands
Email: support@chasers.ai
We are the data controller of the information collected through our website and the data processor of customer data ingested through the Cubik platform.
3. Data We Collect
We collect the following types of personal data:
3.1 From Website Visitors:
Contact details (e.g., name, email, phone)
Device and browser information
IP address and geolocation
Cookies and analytics data (see Section 10)
3.2 From Cubik Platform Users:
Name, email, and business role
Login credentials (hashed)
Usage data (e.g., logins, feature use)
Payment and billing information
3.3 From Connected Platforms (e.g., Google Ads, Meta, TikTok):
Ad campaign performance metrics
Audience data (e.g., hashed IDs, segment labels)
Attribution and clickstream data
4. How We Use Data
We use the data we collect to:
Provide and maintain the Cubik platform
Authenticate users and manage access
Generate marketing insights and reports
Analyze usage to improve product features
Communicate with users (support, product updates)
Process payments and invoices
Comply with legal obligations
5. Legal Bases for Processing
We rely on the following legal bases:
Performance of a contract (to deliver our services)
Legitimate interest (e.g., analytics, fraud prevention)
Consent (where required by law)
Legal obligation (e.g., tax compliance)
6. Data Sharing and Subprocessors
We do not sell personal data. We share data only with:
Subprocessors necessary for service delivery (e.g., AWS, Google Cloud)
Payment processors (e.g., Stripe)
Analytics and customer support providers
Legal and regulatory authorities where required
A full list of subprocessors is available at: https://chasers.ai/subprocessors
7. International Data Transfers
Where data is transferred outside the EEA, UK, or other jurisdictions with adequate protection, we implement:
Standard Contractual Clauses (SCCs)
UK IDTA or Addendum
Other applicable safeguards under law
8. Data Retention
We retain personal data only as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes and enforce agreements
Customer Data in Cubik is deleted or returned within 30 days of account termination, unless required by law to retain.
9. Data Subject Rights
You may have the right to:
Access your personal data
Correct or update your information
Request deletion of your data
Object to or restrict processing
Data portability (where applicable)
Lodge a complaint with a supervisory authority
To exercise any of these rights, email: privacy@chasers.ai
10. Cookies and Analytics
We use cookies and similar technologies for:
Site functionality
Performance analytics (e.g., Google Analytics)
Marketing attribution
You can control cookie preferences in your browser. For more info, see our Cookie Policy.
11. Security
We implement appropriate technical and organizational measures to safeguard personal data, including:
Encryption in transit and at rest
Access controls based on least privilege
Audit logging and anomaly detection
12. Children
Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” and notify users where required.
14. Contact Us
If you have questions or concerns about this Privacy Policy, contact:
Email: support@chasers.ai
Postal: Chasers AI (Quetru B.V.), Overtonstraat 8, 2024 XK Haarlem, Netherlands